Terms of Service

These Terms of Service (the "Terms") form a binding agreement between UAB “AUTOKULTAS” (company code 303322027, VAT code LT100008631512), trading as AutoKultas ("AutoKultas", "we", "us" or "our"), registered at Šaltupio 11A, Vilnius, Lithuania, and the business that registers for or uses our platform ("you", "your" or the "Customer"). By creating an account, placing an order, or otherwise using the platform, you confirm that you have read, understood and agree to be bound by these Terms.

AutoKultas is a business-to-business supplier of automotive and motorsport parts. The platform is intended solely for use by trade customers — workshops, dealers, distributors and other commercial buyers acting in the course of their business. It is not intended for, and we do not knowingly sell to, consumers. By using the platform you confirm that you are acting on behalf of a business and that you are authorised to bind that business to these Terms.

If you do not agree with any part of these Terms, you must not use the platform.

Access to pricing, availability and ordering requires an approved business account. We may request company registration details, VAT identification and trade references before approving an account, and we reserve the right to accept or decline any application at our discretion.

• You are responsible for keeping your account credentials confidential and for all activity that occurs under your account.
• You must notify us immediately at [email protected] if you suspect any unauthorised use of your account.
• You must ensure that the company, contact and tax details on your account are accurate and kept up to date.
• We may suspend or terminate an account that contains inaccurate information, is used in breach of these Terms, or is used for fraudulent or unlawful purposes.

All orders placed through the platform constitute an offer by you to purchase the listed parts subject to these Terms. An order is only accepted, and a contract formed, when we issue an order confirmation or dispatch the goods, whichever happens first.

We reserve the right to decline or cancel any order before dispatch, including where the items are unavailable, where there has been a pricing or description error, where we suspect fraudulent activity, or where supply would breach applicable law or export controls. Where we cancel an accepted order, we will refund any payment already taken for the cancelled items.

• Stock availability and delivery estimates shown on the platform are indicative and may change between order placement and dispatch.
• Part numbers, fitment data and technical specifications are provided to assist selection but it remains your responsibility to confirm that a part is correct for the intended application.
• Where a manufacturer revises a part, we may supply the superseding equivalent part of the same or better specification.

Prices are quoted in the currency shown at checkout and are exclusive of VAT unless expressly stated otherwise. The applicable VAT rate is added at checkout based on your account's tax status and delivery destination. Trade and contract pricing, where agreed, applies only to the account it was issued to.

• We may correct any pricing error before dispatch; if a corrected price is materially higher, we will contact you and you may cancel the affected items.
• Payment is due in accordance with the terms shown at checkout or in any separate credit agreement we have entered into with you.
• Where credit terms are granted, invoices are payable by the due date stated; we reserve the right to charge interest on overdue amounts and to suspend deliveries while an account is in arrears.
• Title to the goods does not pass to you until we have received payment in full; risk passes to you on delivery.

We will use reasonable efforts to dispatch and deliver goods within the timeframe indicated, but delivery dates are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our reasonable control.

You must inspect goods on receipt and notify us of any shortage, visible damage or incorrect item within three (3) business days of delivery. Claims for goods damaged in transit must be supported by photographs and, where requested, the original packaging.

Parts may be returned in accordance with our returns process where they are unused, in original and undamaged packaging, and accompanied by proof of purchase. Special-order, electrical, and made-to-order items may be non-returnable unless faulty. Return requests should be raised through your account or by contacting us before sending goods back.

• Genuine and aftermarket parts carry the warranty offered by their respective manufacturers; we pass the benefit of those warranties to you to the extent we are able.
• Warranty claims require the part to have been correctly selected, fitted by a competent professional, and used within its specified operating limits.
• We do not warrant parts that have been modified, mis-fitted, used in motorsport or competition beyond their rated application, or subjected to abnormal wear, where the manufacturer excludes such use.
• Our liability under any warranty is limited to repair, replacement, or refund of the affected part at our option.

All content on the platform — including catalogue data, descriptions, images, layout, software and the AutoKultas name and branding — is owned by us or our licensors and is protected by intellectual property laws. Manufacturer brand names and logos remain the property of their respective owners and are used for identification purposes only.

You may use the platform and its content solely for the purpose of sourcing and purchasing parts for your business. You may not copy, scrape, redistribute, or commercially exploit any part of the platform or its data without our prior written consent.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded.

• Subject to the above, we are not liable for loss of profit, loss of business, loss of contracts, or any indirect or consequential loss arising out of or in connection with the supply of goods or use of the platform.
• Our total liability arising under or in connection with any order is limited to the price paid for the goods to which the claim relates.
• Because parts are supplied to a business, you are responsible for ensuring goods are fit for the specific purpose for which you intend to use them.

We may suspend or terminate your access to the platform, with or without notice, where you breach these Terms, where your account is in arrears, or where required to protect the platform, other customers, or our suppliers. Termination does not affect any rights or obligations that accrued before it took effect, including your obligation to pay for goods already supplied.

These Terms, and any dispute arising out of or in connection with them, are governed by the laws of the Republic of Lithuania, and the courts of the Republic of Lithuania have jurisdiction, except where mandatory law provides otherwise.

We may update these Terms from time to time to reflect changes in our business, the law, or our suppliers' requirements. The version in force at the time you place an order applies to that order. Where changes are material we will take reasonable steps to notify account holders. Your continued use of the platform after an update constitutes acceptance of the revised Terms.